OUR VISION

Inspired by the rich cultural diversity of Mauritius, we will infuse passion in companies and encourage them to dream big with us. Together we will work towards making Mauritius a worldwide reference in terms of multicultural branding initiatives.

OUR MISSION

By breathing passion and common sense into everything Brand In One touches, we aim to help create a better, more creative Mauritian corporate world. Brand In One wants to stimulate, emulate and inspire excellence.

OUR PURPOSE

Brand In One’s ambition is not about being the biggest branding agency in Mauritius and the region, but the most valued. Our ‘raison d’être’ is to see our partners, our clients, their team-members, their brands and businesses blossom as a result of our valued partnership.

brand building

We believe that successful branding can truly transform a business and help it grow. Our core offer is working with our clients to create ideas which will help solve a commercial or cultural challenge. And to create meaningful, memorable experiences for users as the brands delight and deliver on their purpose. We activate the full potential of their brands by embedding them in the hearts, minds and actions of the entire company.

Brand Research + Analysis
Brand Strategy
Brand Purpose, Vision, Values development or refinement
Brand DNA Platform
Brand Positioning + Architecture + Promise
Brand Naming + Protection (IP)
Identity (visual + verbal)
Brand Communications Roadmap + Tools/Campaigns
Customer Experience + Employee Journey Mapping
Brand Experience Strategy + Operational Standards
Brand Activation Planning + Launch services
Employee Engagement + Culture/Communications
Employer Branding Toolkit
Brand Management + Guidelines
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what we can do

marketing & communication

We can develop marketing plans (B2B, B2C) and communication strategies (internal & external) and produce your new communication tools, website, advertising campaigns, etc. But we can also assist your internal team in doing so in the form of workshops, training or coaching sessions (HRDC refundable).

We offer any one or more services in a customizable format, depending on your specific needs.

Business Insights + Analysis, Market Research, Benchmarking, Consumer + Shopper Insights, Feasibility Study
Mystery Shopping (Customer Journey Mapping + Analysis)
Image Survey (all stakeholders, qualitative + quantitative)
Marketing Strategy
Communications Audit (internal, external) + Analysis
Communications Strategies
Corporate Communications (Brochure, Annual Report, Newsletter, etc.)
Development of New Identity + Design of Communications Tools
Advertising Campaign
Media Planning
Film + Photography (brief + production + art direction)
Digital Marketing + Website
Content + Social Media Strategy
Customer Relationship Management + Loyalty
Event Marketing (launch of new product/service)
Public Relations
Marketing + Communication Department Restructuring
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what we can do

creative training & workshopS

Over the last 15 years+, Brand In One has delivered a full range of bespoke branding workshops and sales, marketing and communication training courses in Mauritius across various industries. Our workshops are delivered by Valérie Burrenchobay, with cross-industry best practices insight. All the workshops and training courses provided are HRDC refundable as Brand In One is a Mauritius Qualifications Authority (MQA) registered institution.

We offer creative workshops and tailor made training to suit your business needs in the following 6 cores areas:

1. BRANDING
'It’s a brand new day' Workshop (Discovering Branding)
‘Brand-Into-Actions’ Workshop (Brand Values’ activation combined with Team Building)
Customer Journey Workshops (Customer Experience enhancement)
Employee Journey (Employee Experience enhancement)
Brand Visioning Workshop (Brand Purpose, Vision, Values development or refinement)
2. COMMUNICATION
Communication Skills (verbal & non verbal, presentation skills, public speaking skills, etc.)
Customer Communication & Telephone Techniques
Communication Strategies
Communication Strategies for the Tourism & Hospitality Industry
Internal Communication
3. SALES & MARKETING
Effective Sales Techniques
Negotiations Skills
Marketing Fundamentals
How to develop a Marketing Plan to fit your Business Plan
How to develop a Marketing Plan for the Tourism & Hospitality Industry
4. CUSTOMER SERVICE
Customer Service Skills
Excellence in Customer Service for Frontliners
Customer Satisfaction and Loyalty
Dealing with Challenging Clients
Telephone Skills and Customer Care
5. MANAGEMENT SKILLS
Supervisory Skills
Leadership Skills
Communicate to Win
Neuro Linguistic Programming
Emotional Intelligence
6. COACHING SERVICES
Professional Skills for New Communicators (1 to 1 Coaching of Communication Coordinator, Executive & Junior Communication Manager)
Retail Coaching Skills for better Customer Service (Professional Skills for Retail Managers + Supervisors)
'Train The Trainer': Professional Skills for the New Trainer + Training Program Development
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what we can do

team building

Since we launched in 2008, we are proud to have achieved some worthwhile, wonderful and memorable team buildings for up to 300 persons. And seeing how excited our clients got when we shared the preparation and the D ’Day’… We got hooked on those eyes-light-up moments. And these extra-large smiles in the corridors post event speak volume… 200% company engagement guaranteed!

The key here is that nothing is set in stone and we develop a team building event for you à la carte and totally unique, like your company. "Mission Impossible", "Jeux Des Iles", "Super Heroes" were themes developed in the past but yours is yet to surpass all your/our expectations and former experiences. Call us now!

Brief Definition (Team Building only or combination of conference + Team Building)
Team Building Unique Concept + Identity + Action plan
Dates & Venues Research
Putting the Team (internal/external) + Budget Together
Team Building Production with selected venue & partners: Operations, Equipment + Facilities + Food & Beverages + Health & Safety + Insurance + Legal  
Captains’ Briefing + Reconnaissance Visit
Communications (pre, during & post event) : internal communications including interactive invitation card, creative posters, video & photo shoot, signage, T-shirts, etc
The Event + Fun + 200% Engagement + Energy + Positivity!
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Event management

When organising and producing an event, we completely go ‘out of the box’ to create  unique concept for it, based on your company brand promise,  guidelines and values and often intricately combining sustainability, innovationbut also involving the local community, where possible.

From sourcing re-cycled textiles and materials, live music from local NGOs and/or outstanding entertainers, original decor for the venue using local undiscovered young designers, we like to embark you on a memorable journey of sharing and excitement culminating in your successful event (whether an awards ceremony, an anniversary, a product launch, etc).

At Brand In One, we have in-house expertise to organise such memorable events as both Valérie and Dinesh have spent a large amount of their lives working for the very best hotel brands and were involved in world-class 5 star resort launches. We are therefore familiar, in choosing and negotiating the right venue for the occasion, working closely with the venue teams, challenging them for the most creative Food & Beverages concepts, the best set ups and technologies, etc. We also work with our creative partners to develop a world class identity for the event and ensure it is well presented on the day and also on all the coverage that follows the event (photo & video shoot of the event, lighting, sound system, conference equipment, etc). It is really a one-stop service at its best !

Capturing the essence of the brief from client + understanding the budget
Scouting and negotiating the best venues for the occasion (dates & venues research)
Working on Unique concepts + Identity+ Action Plan
Putting The Team (internal/external) + Budget Together
Event Production with selected venue & partners: Operations, Equipment +Facilities + Food & Beverages + Entertainment+ Health & Safety +Insurance + Legal
Finalising event including program + working closely with client venue teams and relevant partners
Communications (pre, during & post event) : internal communications including digital invitation card + VIP pass, creative posters, signage, keynote presentation + video montage for screening during the event, video + photo shoot of the event, production of video for social media, etc
The Event + Fun + 200% Emotions + Energy + Positivity!
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what we can do

The three phases of a (re)branding project

PHASE 1. We Scrutinize

During the initial phase of the project, we dig deep into your market and your position and potential within it. We study your people and their work culture.

We generate insights about how you express your brand and how your customers interact with it. We get to the heart of your audiences and understand their motivations and needs.

The outcome is an in-depth analysis of how your brand is perceived and the opportunities to seize.

PHASE 2. We Strategize

We use the information gathered in the first stage as building blocks to define a comprehensive well-thought brand and communications strategy that will determine how you look, speak and behave.

We think of ways to ensure that the essence of your brand shines through in a consistent, structured manner.

PHASE 3. We Bring To Life

This is when the project actually comes to light. We undertake the actions presented in the communication plans. We produce creative and media briefs for our partners, we supervise the output and select the best media vehicles.

We ensure that the communication tools produced and various events organised are in-line with the objectives of the overall branding exercise. We also develop standards that ensure that the customers’ experiences of the brand are consistent and coherent.

We ensure that your newly developed brand promise is understood by all employees and translated into “on brand” delivery.

We always do more

In a typical extensive branding exercise, we adopt a unique three-stage approach but as a creative and flexible consultancy, cookie cutter is not an option for us. So, if you need to refresh your brand, improve your customer service and experience or stimulate brand engagement with a sensational team building event, just call us and we shall do!

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How We Work